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5 out of 5 stars
Used this company several times, honest and trustworthy they don’t beat around the bush when it comes to telling you what needs replacing. I’ve even given my laptop to them thinking of something wrong with it. And they come back saying I just need a new charger, Everything seems transparent. I fully think they are trustworthy company to use. If I could give more stars I would. 10/10 company in my opinion. Big love James @ who’s got the bag
5 out of 5 stars
Brian Drake
Sorted my system out and put top quality anti virus on. Great service.
5 out of 5 stars
Olu Ogun
I am impressed with the service, it meet my expectations and the quality of service was top notch too, they were also considerate with payment and they met there deadline on time too.
5 out of 5 stars
Dave Green
Excellent and fast response from Ark in solving disc space issues i was having. Would definitely use them again
5 out of 5 stars
David Batty
My PC was having a nightmare, flickering screen, constantly opening a file, again and again and again. Not even switching the power off worked because once I switched it back on again, it started again. ARK sorted it all out, and it was not expensive. Thank you.
5 out of 5 stars
Pat Harvey
I contacted ARK to seek their assistance as the drive of my laptop was almost full. After a telephone conversation with Rob, we agreed that he would collect my machine, examine and return, hopefully fixed, in one day. The machine was collected by Warren and delivered back the same day duly fixed and cleaned at a reasonable charge. I would highly recommend Rob, Warren and their team at ARK who provide an excellent level of service, and communication I have not personally seen for many years. I shall be using and encouraging my friends to use ARK in the future. WELL DONE ARK TEAM you deserve success
5 out of 5 stars
Heather Shepherd
Excellent customer service from the company and really good help from Warren. He was very patient in attempts to resolve our problem and generous with his time and advice. No hesitation in recommending this company.
5 out of 5 stars
Jake Morton
Professional and efficient service. Saved me hundreds of pounds replacing a laptop with fast diagnosis and repair. Will use then again and would recommend to others
5 out of 5 stars
barry collins
Great company, quick and efficient.
5 out of 5 stars
Breaking Bisley
My experience with the Ark Computer Support Team was excellent. I was experiencing some potential issues with my PC, so I raised a request via their contact details page. Rob, the manager, promptly called me to book my machine in for an investigation (I paid for the Urgent Support Band). I brought my machine into the shop, where the tech assistant was friendly, polite, and welcoming. My machine was investigated, and as a support engineer myself, I really appreciated that their internal ticketing system kept me constantly updated on the progress and testing done by the assigned engineer, Kate. As an urgent support issue, I felt the investigation was handled and prioritized correctly according to their SLAs. Fortunately, after their investigation, no issues were found (and I was further pleased that no additional fees were charged based on their policy agreement). I am happy to report that I haven’t encountered the problem again. Overall, it was a great support experience, and I believe the pricing for the support bands is fair. I would recommend this technical support team for hardware repairs and services. I am aware that they also offer other technical services, but I cannot comment on those. Keep up the great work, team, and thank you.
5 out of 5 stars
Nick Kingston
ark charged me nothing to look at my laptop,pick up from my house cost £20
5 out of 5 stars
Paul Threadingham
Great repair company. Like their ticket system that’s keeps you up to date on each part of the repair. Would use and use again