I found the company overall very professional, but the help, advice and guidance given by Katie Watson really made me feel I was making the correct decisions. She offered me alternative options where there were some, and told me straight when there wasn’t – I will certainly be dealing with ARK again.
I have used ARK several times to resolve computer problems and answer my numerous questions (I have poor IT knowledge!). I have always found the team really helpful, they follow up on issues, work to a good timescale, give excellent advice and prices are fair. I have no hesitation in recommending this company. Katie was especially patient and helpful to me.
I recommend Ark Systems for their dilligence to customer care and keeping one informed through out the repair and provinding detailed reports listing what they have done and what may be needed with full costs. You can advise what you want them to do if even it is not what they are fully specifing needs doing. Although they may cost a lttle more than ‘one-man-bands’ I would still recommend especially the free clean up service of the inside of your machine.