Malware (Spyware & Viruses) Removal

Providing essential Malware removal services to the homes and businesses of Fareham, Whiteley, Park Gate and surrounding areas.

Local Experts in Virus & Spyware Removal

If you are not equipped with the knowledge or skill to stop a deadly virus in its tracks, we’d be happy to deal with it for you. Simply give us a call today on 01329 800610 and we’ll arrange a convenient time for one of our technicians to visit your home (or office).

Alternatively you can drop your computer into our workshop for us to assess (there is free customer parking right outside).

Viruses, Adware, Spyware, Trojans, Worms, Browser Hijackers, Ransomware, Rogue Software…. The list of nasties that can infect your computer is a long as it is disturbing. All these programs (collectively referred to as malware) are specifically designed to subvert your computer’s security and deliver their ‘payload’. Whether their purpose is to simply make you click on annoying adverts or record and transmit your personal details to identity thieves, they act very quickly which means they may cause irreversible damage if you don’t act quickly to eradicate them.

We’ve helped many companies and individuals in the Fareham area remove spyware, viruses and all kinds of malware.

  • Before doing anything it’s important to isolate the infected device by disconnecting it from any networks to prevent further infection.
  • Next ensure the device is backed up to prevent any unexpected data loss.
  • Run a complete virus scan and contain the infected files.
  • Remove of all traces of malware from the system, replacing any damaged or corrupted files.
  • Finally update and/or install antivirus software to prevent any reoccurrence.

Virus & Spyware Prevention

  • Always ensure you have an up-to-date Virus Protection program running on your computer. Free options like AVG or Microsoft Security Essentials are perfectly adequate.
  • Only use one Anti-Virus program. Virus definition files within the antivirus program can look like a virus to a different program, resulting in ‘false positives’.
  • Ensure your Firewall software is always running
  • Keep your operating system current by regularly checking for updates, or have automatic updates switched on.
  • Never open an email attachment unless you were expecting to receive it, even if it is from a trusted source. If a friend’s computer is compromised many viruses will email themselves to everyone in the contact list of the infected computer.
  • Never download files from the internet unless you trust the source. Huge amounts of malware is unwittingly downloaded from file sharing sites.
  • Finally, keep regular backups of your files – just in case.

ARK Computer Repair is a local Trading Standards approved business offering reliable computer repairs and maintenance to the homes and businesses of Fareham and the surrounding areas.

Our trained technicians have the expertise and experience necessary to quickly and completely remedy any hardware or software issue you may be having.

 

Visit Our Workshop

Our new fully fitted workshop has FREE PARKING right outside.

Unit 13 Palmerston Business Park, Palmerston Drive, Fareham, PO14 1DJ

Opening Hours

Monday: 09:00 – 17:30
Tuesday: 09:00 – 17:30
Wednesday: 09:00 – 17:30
Thursday: 09:00 – 17:30
Friday: 09:00 – 17:30
Saturday: 09:00 – 17:30
Sunday: Closed

Free & Friendly Advice

Whatever the problem we try to make the solution as simple as possible for you.

Generally speaking we’d advise you to give us a call so we can try to determine the nature of the problem and recommend the best course of action.

In some cases we may be able to suggest a possible remedy that you hadn’t thought of that means no repair is necessary  (have you tried turning it off and on again? wink)

Next Steps

Once we’ve established that further action is required, we have a range of options for your convenience.

Workshop Repair

In most cases the best option is bring your misbehaving hardware into our new purpose built workshop for evaluation / repair. There’s FREE PARKING right outside and once booked in we’ll keep you updated of our progress via SMS or email (or you can use our online portal).

Collection & Return

We also offer an inexpensive collection & return service for your convenience.

Simply call or message to arrange a convenient time to collect your device and we’ll bring it back to our workshop for evaluation / repair.

On Site Support

Sometimes we’ll need to come to you. Whether it’s issues with internet connectivity, networking & peripherals or simply a case of a business-critical problem that needs solving ASAP. Our usual service area is within a 10 mile radius of our Fareham workshop.

Remote Support

For operating system, software and/or configuration issues we may be able to solve your problem remotely by ‘dialling in’ and taking remote control of your computer. (Obviously your computer will have to have a working internet connection for this to be an option).

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